399be Privacy Policy — Your Data, Our Responsibility

399be (a trademark of bunny99, website: 399be.biz) operates a trusted online betting and gaming platform for users in Bangladesh. This Privacy Policy ("Policy") describes how 399be collects, uses, stores, and protects your personal information.

This Privacy Policy applies to 399be's website, mobile app, and all related services. By using 399be, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, please discontinue use of the platform and reach out to our support team.

We believe transparency is the foundation of trust. That's why this policy is written in plain language — so every user can understand it clearly. 399be never uses your information without your permission, and we're always committed to protecting your privacy.

399be collects two types of data — information you provide directly, and information collected automatically while you use the platform. Details are outlined below:

Directly Provided Information

• Full Name & Date of Birth (collected at account registration)
• Mobile Number & Email Address
• Current address and district
• National ID (NID) or passport number (for KYC verification)
• BKash, Nagad, or Rocket account number (for transactions)
• Messages and complaints submitted to customer support

Automatically Collected Data

• IP address and device type
• Browser type and operating system
• Session duration and page visit logs
• Betting History & Transaction Records
• Cookies & Local Storage Data

399be uses your data only for specific, defined purposes. We never use your information for unnecessary purposes or sell it to anyone. The key uses are outlined below:

• Account Management: For registration, login, password reset, and account security.
• Transaction Processing: To verify deposits and withdrawals and to maintain financial records.
• KYC & Legal Compliance: To verify age and identity, prevent money laundering, and comply with applicable laws.
• Customer Support: For fast resolution of your questions and complaints.
• Platform Improvements: To analyze usage patterns and improve our services.
• Promotional Communications: To send you SMS or notifications about bonuses and offers (with the option to opt out).
• Fraud Prevention: To detect suspicious activity and ensure the security of the platform.

399be retains your data only for as long as necessary. Core information is kept while your account remains active. After account closure, certain data may be retained for a specified period to meet legal and regulatory requirements.

• Account Data: 5 years after account closure
• Transaction Records: 7 years (in compliance with financial regulations)
• KYC Documents: 5 years after account closure
• Customer Support Logs: 2 years
• Session & Login Logs: 6 months
• Marketing preferences: until you opt out

Once the designated retention period ends, data is securely and permanently deleted or anonymized so that no individual can be identified from it.

399be does not sell your data. However, limited information may be shared with trusted third parties to operate our services:

How We Share Your Information

• Payment Processors: Only the necessary financial details are shared with bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: With registered verification agencies for the KYC process.
• Technology Infrastructure: Third-party providers contracted for cloud hosting and server management.
• Law Enforcement Agencies: Relevant information will be provided when required by law or court order.
• Fraud Prevention Agencies: To relevant authorities for investigating suspicious activity.

All third-party partners are bound by confidentiality agreements (NDAs) and may only use data for specified purposes.

399be's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Cookie Type

• Essential Cookies: To maintain your login session and enable core functionality — these cannot be disabled.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: To understand how the platform is used (aggregated, statistical data — not personal).
• Security Cookies: To detect fraud and bot activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the platform.

Under 399be's Privacy Policy, you have the following rights:

• Right to Access: You can request to know what personal information we hold about you.
• Right to Rectification: You can request a correction if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You can request that we stop using your data for any specific purpose.
• Right to Data Portability: You can request a copy of your data in a machine-readable format.
• Right to Opt Out of Marketing: You can unsubscribe from promotional communications at any time.

To exercise any of these rights, email us at support@399be.biz or reach out to our support team via live chat. We'll respond to your request within 30 days.

399be strictly prohibits anyone under the age of 18 from participating. We do not knowingly collect or store any data from minors.

Age is verified at registration and reconfirmed through identity documents during the KYC process. If a minor's data reaches us for any reason, it will be permanently deleted and the associated account will be closed as soon as we become aware of it.

If a parent or guardian suspects their underage child is using 399be, please contact us immediately at support@399be.biz. We will take prompt action.

399be uses industry-leading security technology to keep your data safe. Our security framework operates across the following layers:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): OTP verification is required for login and withdrawals.
• Firewall & DDoS Protection: Advanced network security measures are in place.
• Encrypted Database: All stored data is kept in an encrypted state.
• Regular Security Audits: Systems are regularly audited by independent third-party experts.
• Suspicious Activity Monitoring: Automated 24/7 monitoring is active at all times.

Keep in mind — no one can guarantee 100% security on the internet. Stay vigilant on your end too: use a strong password, never share your OTP with anyone, and avoid logging in on public Wi-Fi.

399be may update this Privacy Policy from time to time. When changes are made, we will:

• We will send an SMS to your registered mobile number.
• We'll show you notifications on the platform after you log in
• We'll notify you by email of any significant changes

Updated policies take effect 7 days after publication. Continued use of the platform after that date constitutes acceptance of the revised policy.

For any questions or requests regarding this Privacy Policy, please get in touch with us:

• 📧 Email: support@399be.biz
• 💬 Live Chat: Bottom-right corner of the website
• ⏰ Response time: Within 24 hours (usually sooner)