This page covers everything you need to know about using the 399be platform — including account management, betting policy, payment terms, and user responsibilities. Please read these Terms & Conditions carefully before using the platform.
Six key sections of 399be's Terms & Conditions — for quick reference
399be.biz (The following section begins from "399be.biz" below) By accessing and using this website and all its services, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions. These terms form a legally binding agreement between 399be and the user.
399be reserves the right to update these Terms & Conditions at any time. Notice of any changes will be posted on the website. Continued use of the platform after such changes constitutes acceptance of the revised terms.
⚠️ Important: While these Terms & Conditions are provided in English, 399be's original legal documents shall prevail in the event of any dispute or interpretation. If in doubt, please contact customer support.
399be provides services for entertainment purposes only. Users must be of legal age and participating voluntarily to access any feature on the platform.
Users must be at least 18 (eighteen) years of age to register an account on 399be. Providing your correct name, date of birth, mobile number, and address at the time of registration is mandatory. Accounts created with false information may be terminated and funds forfeited at any time.
Only one account is permitted per person, household, or address. Creating multiple accounts using the same device, IP address, or payment method is strictly prohibited. Any violation of this policy will result in all associated accounts being closed and any winnings being voided.
KYC verification must be completed before making a withdrawal. This requires a photo of your national ID or passport along with a selfie. Verification is typically processed within 1–2 business days.
🚫 Warning: Completing KYC using someone else's information or a fake ID is a criminal offence. 399be will take strict action against any account found doing so.
399be currently accepts deposits via bKash, Nagad, and Dutch-Bangla Rocket. The minimum deposit amount is ৳200. Deposits are credited instantly in most cases, though it may occasionally take up to 15 minutes.
KYC verification must be complete before withdrawing. The minimum withdrawal amount is ৳300. Withdrawal requests are typically processed within 5–30 minutes, though processing may take a little longer on bank holidays or during periods of high demand.
To withdraw funds that include bonus money, you must meet the specified wagering requirements. For example, a ৳1,000 bonus with a 5x rollover means you need to place ৳5,000 in bets. Bonus funds cannot be withdrawn until the rollover requirement is fulfilled.
💡 Tip: If you experience any withdrawal issues, please wait 30 minutes before taking further action. If the problem persists, contact support with a screenshot. 399be is committed to providing fair and prompt resolutions.
Once a bet is confirmed, it cannot be changed or cancelled. For live betting, odds may shift between bet placement and confirmation. The odds at the time of confirmation will always apply at 399be.
If a match is cancelled or incomplete, all related bets will be voided and stakes refunded. In the event of a disputed result, 399be will verify through official sources before making a final decision. If a match is postponed and not replayed within 48 hours of the rescheduled date, all bets on that match will be voided.
The maximum payout from a single bet is determined by the user's account tier. For standard members, the maximum payout per single bet is ৳2,00,000. Separate limits apply for VIP members.
399be offers welcome bonuses, reload bonuses, cashback, and special promotions from time to time. Each bonus comes with its own terms, which are detailed in the respective offer description. General bonus terms are outlined below:
🚫 Attempting to withdraw without meeting bonus requirements may result in action being taken against your account. If you have any questions about bonus terms, please contact support.
The following activities are strictly prohibited on the 399be platform and may result in account termination and forfeiture of funds:
399be uses advanced technology to monitor suspicious activity and reserves the right to share information with law enforcement authorities when required.
399be may immediately suspend or close a user's account for any of the following reasons:
If there is a remaining balance when an account is closed and no terms have been violated, the funds will be returned. However, if the account is closed due to a rule violation, the balance may be forfeited.
💡 To close your account, email support@399be.biz or submit a request via live chat.
399be will not be held liable in the following circumstances:
In any dispute, 399be's maximum liability is limited to the current balance held in the user's account.
399be takes responsible gaming seriously. Betting is a form of entertainment — it should never be treated as a source of income. We offer the following tools to help you stay in control:
If you notice any signs of problem gambling, please contact 399be support immediately. Our team is ready to provide the help you need.
399be reserves the right to update these Terms & Conditions, in part or in full, at any time. For significant changes, notice will be sent to your registered mobile number or email address. Minor updates will be communicated via a notice on the website only.
If you have any questions or need clarification about these terms, please reach out to our customer support team:
✅ These Terms & Conditions were last updated in January 2026. By continuing to use 399be, you are deemed to have accepted the latest version of the terms.
Now that you know the rules, play with confidence. Open an account today on Bangladesh's most trusted betting platform and claim your welcome bonus.